Allergy Training Service
Severe allergies are potentially life threatening, but little is done on college campuses to educate students about what to do in the event of anaphylactic episode. Through my Service Design course and in partnership with Northwestern Medicine, my team developed a service to educate students on how to recognize anaphylaxis and how to use an epipen.
We worked through the design process, starting by talking to students with allergies, their parents, allergy specialists, and students who know nothing about severe allergies. We found that students are overwhelmed with information at school, and students with severe allergies are hesitant to teach others about their allergies. We developed prototypes and created a final solution that is ready for implementation.
Skills Developed:
Understanding how to please multiple stakeholders, rapidly prototyping a service in the field, considering both the service providers and the users of a service
My Role:
Interviewing, synthesis, ideation, prototyping, master seamstress
Project Duration:
January 2017 - March 2017
Team Members:
Ryan Callaghan, Hua Chin, Erica Isaacs
